Client Consultancy

Vega’s Solution Consultants provide detailed consultation across solutions and architecture strategies for videoconferencing and audiovisual systems. We recognize that every business is different, and that a ‘one size fits all’ approach is not appropriate for today’s working environment.

Our Solution Consultants work in association with customer management teams in order to analyze, assess, recommend and document strategic directions which helps define the standards to which future technology procurement and project designs and deployments would comply.

Solutions Development

Depending on the industries and objectives of each client, Vega works in sync with your business through designing a technology portfolio which caters to your specific business-needs.

  • Assess your global and local communication/collaboration application requirements and then mapping these against the best-value technologies to support them.
  • Account for (and accommodate) backwards-compatibility, where necessary.
  • Facilitate demonstrations, in-house trials and pilot implementations.
  • Establish a clear and concise plan to ensure that your technology policies are adhered to on a local/international basis.
  • Forming logical and cost-effective transition program from your legacy equipment to new technology implementation, ensuring that usage and adoption is optimised through user applications training programs.
  • Continue to update your technology management teams with emerging technologies.

Project Management

Expect first class consultancy from Vega’s professionals to your accustomed needs. A streamlined service tailored to each project will be overseen from beginning to the end. Vega makes a point to define each process to clients. This provides clients with a clear understanding of progress throughout the course of the execution while simultaneously, allowing other parties (i.e. interior designers, contractors, etc) in understanding how they complement each other to increase efficiency and quality of deliverable.

Maintenance and Support

Fretting about the ‘What if’s over your system after the project team left? Not to worry. Vega offers a wide range of after-sales maintenance and support services. From repair and replacement of equipment; to calibration and tuning of equipment; to routine maintenance and extended maintenance.Clients will be assisted by professional technical consultants on the maintenance, warranty, and other engineering services that are most applicable for their needs.

Our Maintenance Team are also a dial away and will be able to provide you updates of your system to ensure its quality over time. This service is applicable to even Vega projects outside of Singapore.

Managed Services

Other than just building, Vega can also provide these Managed Services. You can leave it up to our trained personnel, and have the security and comfort that we will handle the day-to day complexities of running an IT infrastructure so that you can concentrate on growing your business.

User Training

VEGA views training of the end users as one of the most important steps for a successful system implementation. By ensuring that your users are properly trained from the start with any IT systems implemented, you ensure that you get the highest return of investment, the widest adoption and utilization of new tools and capabilities, making jobs easier and more efficient.

Event Management

A successful event encompasses the profound planning of content, as well as built-in technology of the facility. Vega’s expertise evidently lies in creating an environment equipped with forefront equipment and provision of technical support to ensure smooth running of an event.

Event management services includes (but not limited to):

  • Technical design
  • Equipment rental and leasing
  • Site monitoring
  • Technical support

Send us an enquiry

If you don’t find what you are looking for or would like to request for a quotation, drop us a message.